Privacy & browser storage
Updated: 2026-10-03
Who is responsible
David H., Czech Republic, operates EFT Companion and is the controller of your personal data. Contact: neonitgames@gmail.com.
What we use and why
We use your username, password hash, account and profile identifiers, saved game progress, settings and login timestamps to provide and secure your account. We use friend and party relationships and the progress you choose to share to provide social features. The legal basis for these requested services is performance of our agreement with you (GDPR Article 6(1)(b)). A username and password are required for an account; optional uploads and sharing are not. We do not ask for your game password.
Screenshots and support
Recognition screenshots are uploaded to our server and processed in memory; the recognition handler does not save the original image. You can save the extracted game progress to your profile. Support reports, their context and attached screenshots are stored for you and the administrator. Crop out unrelated people, chat, passwords and private information before uploading. Confirmed quest-name corrections improve recognition for everyone without storing the contributor’s username.
Sharing and other services
New accounts start with progress sharing off. In Friends you can choose a profile and enable sharing of level, game edition, task status, objective progress and Tetriz scores with accepted friends, then switch it off at any time. Existing accounts keep their previous choice. A player lookup sends the nickname or account ID you enter to tarkov.dev; import your own profile or one you are authorised to use. Some images load directly from assets.tarkov.dev, which receives your IP address and normal connection information. External links contact their destination when opened.
Hosting, contact and security
The application server is hosted with Oracle in Germany. The operator and hosting provider process data to operate the service. Email sent to neonitgames@gmail.com is handled through Gmail (Google). Oracle, Google and external content providers may involve processing outside the EEA under their applicable service terms and transfer arrangements; server location alone does not mean every recipient is in Germany. Contact us for information about applicable safeguards. Security logs and short-lived abuse controls support our legitimate interest in preventing misuse (Article 6(1)(f)); privacy requests are handled to meet our legal obligations (Article 6(1)(c)). We do not sell personal data, serve advertising or use marketing analytics. We do not make automated decisions with legal or similarly significant effects.
How long data stays
Account data and open support reports remain while your account exists, unless you ask for earlier removal where applicable. Resolved or closed support reports and screenshots are removed after 90 days, with hourly cleanup. Administration history is kept for up to 90 days. Login sessions expire after seven days. Request logs are rotated daily and removed within 15 days; operational security logs rotate with a 90-day retention setting. Abuse-control identifiers are kept only in server memory; rate-limit windows last at most one hour. Database backups expire after 14 days, with daily cleanup; deletion markers are retained for 15 days to prevent restoration of deleted accounts. A restoration must apply current deletion markers before reopening the service. Email requests are retained while being handled and for up to 12 months afterwards to document the response, unless a specific legal obligation or dispute requires longer retention.
Cookies and browser storage
We use necessary login storage and preferences for features you request, without an advertising-cookie banner. The eft_session cookie keeps you signed in for seven days and is removed on logout. Browser storage remembers your language (eft-lang), selected profile (eft-selected-profile), sound (loot-match-sound) and friends panel (eft-friends-dock). Preferences remain until changed or cleared; tab storage ends with the tab. Legacy eft-settings and eft-companion-v1 saves may remain from older versions. You can clear this site’s browser storage through Account & privacy or your browser; clearing legacy saves removes those local copies. Blocking necessary storage can prevent login or remembering preferences.
Your choices and rights
Use Account & privacy to download your account data or delete your account after confirming your password. You can correct game progress and profile names in the app. For access, correction, erasure, restriction, applicable portability or objection to legitimate-interest processing, use a privacy support request or email neonitgames@gmail.com. We normally respond within one month; we explain any lawful extension within that period. We may verify account ownership without asking for unnecessary identity documents. You may complain to the Czech Office for Personal Data Protection (ÚOOÚ). Administrator account deletion is handled directly by the operator.
Communication languages
Support is available only in English or Czech. Ordinary messages in other languages will not receive a reply; please resend them in English or Czech. Privacy requests and other communications that require a response by law are assessed regardless of language.